How do I mark an order as Paid, Packed, and Shipped?

The Preparation & Dispatch Workflow

Once an order is confirmed, physical fulfillment begins. Depending on payment terms, StoreYug guides you through recording payment, packaging merchandise, and handing parcels to your courier.

Step 1: Marking as Paid (Required for Prepaid Orders)

For prepaid orders, StoreYug protects store revenue by requiring payment confirmation before packaging begins:

1. Open the Confirmed prepaid order.
2. Click Update Status → Mark Paid (or click the Paid step on the timeline). The Mark Order as Paid window opens.
3. Payment Method: choose Cash, UPI, Bank Transfer or Credit/Debit Card.
4. Payment Screenshot (Optional): attach a screenshot or photo of the payment. It's compressed automatically.
5. Customer Notification: keep Send WA to send the customer a WhatsApp message confirming the payment, or switch to Skip WA.
6. Click Save & Send Message. The order moves to Paid.

*Note for COD Orders: COD orders skip this step; StoreYug enables "Mark Packed" directly from Confirmed.

Step 2: Marking as Packed (Boxed & Ready)

1. Pick the ordered items from your shelves, check the variant and quantity, and pack them securely.
2. Once the order is Paid (prepaid) or Confirmed (COD), click Update Status → Mark Packed.
3. Notes (optional): add internal notes such as a box ID or packer's initials.
4. Click Yes, Mark Packed. The order moves to Packed, ready for courier pickup. Now is a good time to print the label (Print Label).

Step 3: Marking as Shipped & Adding Tracking

1. When the courier pickup executive collects the package, open the order.
2. Click Update Status → Mark Shipped. The Mark Order as Shipped window opens.
3. Tracking / Shipping Label URL: paste the courier's tracking link (e.g. https://bluedart.com/track?awb=12345678) so the customer can track the parcel.
4. Package/Receipt Photo (optional): add a photo of the sealed parcel or the courier receipt as proof of dispatch.
5. Customer Notification: keep Send WA to send the customer the tracking link on WhatsApp.
6. Click Save & Send Message. The order moves to Shipped.