How do I mark an order as Delivered and collect COD payment?

The Final Fulfillment Milestone

Marking an order as Delivered completes the fulfillment cycle. Once delivered, the sale is moved into your permanent Sales History for revenue tracking, profit analytics, and GST tax filing.

Delivering a Prepaid Order

Because prepaid orders have already been paid in full, completing delivery is simple:

Open the Shipped order details page.
Click Update Status → Mark Delivered (or click the Delivered step on the timeline). The Confirm Delivery window opens.
Choose whether to Send WhatsApp notification? to the customer.
Click Yes, Mark Delivered. The order moves to Delivered.

Delivering a COD (Cash on Delivery) Order

For Cash on Delivery orders, delivery is coupled with payment collection at the customer's doorstep:

Open the Shipped COD order.
Click Update Status → Mark Delivered.
Amount to Collect: the window shows the exact amount (e.g. Collect ₹1,450 from the customer upon delivery).
Payment Method Collected:
• Cash: Customer paid with physical currency.
• UPI: Customer scanned the delivery executive's UPI QR code at the door.
• Credit/Debit Card: Customer paid via mobile card swipe terminal.
• Bank Transfer: Customer made an instant IMPS/NEFT transfer.
Payment Screenshot (Optional): if the customer paid by UPI or card, attach a screenshot as proof.
Choose whether to Send WhatsApp notification?.
Click Confirm Delivery & Cash Collected.

What StoreYug Does Automatically on COD Delivery

✅ Automated Multi-Action Record:
• Payment Recorded: Creates or updates the payment record with the exact collected amount and method.
• Paid Log Created: Automatically inserts a Paid status log stamped with "Cash payment collected upon delivery".
• Delivered Log Created: Moves order status to Delivered.
• Sales History Archive: The transaction is immediately reflected in your Sales History and GST revenue reports.