What do my customers see, and how do they order?

See Your Store as a Customer

Open your store link (Dashboard → Copy Link, or View my store on the Store Visibility page) on your phone. That's exactly what customers see.

1. Store Page

Your logo, cover photo, bio, WhatsApp and call buttons, social links, location with Google Maps, business hours, a link to your policies, and your products.

2. Product Page

Photos (customers can pinch or double-tap to zoom), price, variants (size, color…), description and specifications, the return policy summary, and two buttons:

• Add to Cart: keep shopping.
• Buy Now: go straight to checkout with this product.

3. Cart

Items, quantities, subtotal, discount and total, then Proceed to Checkout. If you set a minimum order amount, the cart shows it.

4. Checkout

1. Contact Info: Full Name and WhatsApp Number.
2. Shipping Address: typing the pincode fills in the city, state and country.
3. Payment Method: UPI (prepaid), or Cash on Delivery if you turned COD on.
4. Optional coupon under Have a Coupon Code?, and your store policy summary.
5. They tap Chat to Buy on WhatsApp.

5. What Happens Next

• The order is saved in your Orders as Placed, and the stock is reserved.
• WhatsApp opens on the customer's phone with the order details, ready to send to you.
• If StoreYug is open, you hear a sound and see a new-order alert.
• You confirm the order, add shipping charges and continue (see How do I confirm an order and set shipping charges?).