Help Center Products & Catalog How do I activate or deactivate a product?

How do I activate or deactivate a product?

Active vs Deactive Products

StoreYug gives you full control over product visibility on your customer storefront without needing to delete items:

  • Active: Visible to customers on your WhatsApp storefront, searchable in catalog, and available for POS counter billing.
  • Deactivated: Hidden from the online storefront. Existing orders and reporting remain completely intact.

How to Toggle Product Status

Method 1: One Product

  1. Go to Catalog > All Products. Each product shows its status (Active or Deactive).
  2. Click the ✏️ edit button on the product.
  3. Turn the Active Product Master switch ON or OFF.
  4. Click Update Product. The change takes effect immediately on your store.

Method 2: Several Products at Once

  1. Go to Catalog > All Products.
  2. Tick the checkboxes next to the products (or the top checkbox to select all on the page).
  3. A bar appears showing "N Items Selected". Click ✓ Activate Selected or the eye-slash Deactivate Selected button.
  4. Check the message and click Confirm.

Tip: use the filter button next to the search box to show only Active or Deactive products.

💡 Merchant Tip: When an item is temporarily out of stock or out of season, deactivate it instead of deleting it. When restocked, simply turn it back on!
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