Help Center Subscription & Billing What happens when my subscription expires?

What happens when my subscription expires?

Overview

At StoreYug, subscription expirations are handled gracefully with full transparency. Your business data and catalog are never deleted when a subscription concludes.

Advance Expiry Notifications

To ensure your business never experiences unexpected interruptions, StoreYug sends automated email reminders to your registered account address:

  • 7 Days Before Expiry: First reminder alert with plan renewal options.
  • 3 Days Before Expiry: Second reminder to renew your billing duration.
  • 1 Day Before Expiry: Final reminder alert before your subscription cycle ends.

What Happens on Expiration Day?

When the final date of your subscription period passes:

  1. Your subscription status transitions from Active to Expired.
  2. When you log in or attempt to access store management features (such as Catalog, Orders, POS, or Inventory), a polite notification informs you that your plan has expired.
  3. You are automatically directed to the Pricing page to select a renewal plan.
🛡️ Complete Data Preservation: Your products, images, customer records, past sales orders, invoices, and store settings remain 100% safe and intact in our database. StoreYug never deletes your business data due to an expired subscription.

How to Renew Your Subscription

  1. From the Pricing page, select your preferred plan (Starter, Growth, or Pro).
  2. Pick your desired duration (1 Month, 3 Months, or 12 Months).
  3. Complete the quick UPI checkout and submit your payment screenshot.
  4. Once our team confirms the payment, your store is instantly reactivated with fresh dates and uninterrupted access.
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