Overview
At StoreYug, subscription expirations are handled gracefully with full transparency. Your business data and catalog are never deleted when a subscription concludes.
Advance Expiry Notifications
To ensure your business never experiences unexpected interruptions, StoreYug sends automated email reminders to your registered account address:
- 7 Days Before Expiry: First reminder alert with plan renewal options.
- 3 Days Before Expiry: Second reminder to renew your billing duration.
- 1 Day Before Expiry: Final reminder alert before your subscription cycle ends.
What Happens on Expiration Day?
When the final date of your subscription period passes:
- Your subscription status transitions from Active to Expired.
- When you open any management page (Dashboard, Catalog, Orders, POS, Inventory…), a message tells you your plan has expired and you're taken to the Choose Your Plan page.
- You can still use Billing & Subscriptions and log out from the menu (on mobile: Menu (☰) at the bottom).
🛡️ Complete Data Preservation: Your public store page also stays visible for the first 7 days (with ordering paused); see What happens to my store page when my plan expires? Your products, images, customer records, past sales orders, invoices, and store settings remain 100% safe and intact in our database. StoreYug never deletes your business data due to an expired subscription.
How to Renew Your Subscription
- On the Choose Your Plan page, pick a plan and a pricing option (duration).
- Click Get Started.
- Pay by UPI or bank transfer on the checkout page and click Submit Payment Details with your payment screenshot.
- Once our team confirms the payment, your store is instantly reactivated with fresh dates and uninterrupted access.