Help Center Coupons & Discounts How do I pause, edit or delete a coupon?

How do I pause, edit or delete a coupon?

Coupon Status

Each coupon in your list shows one of three statuses:

  • Active: customers can use it.
  • Deactive: you switched it off.
  • Expired: its Valid Until / Expiry date has passed.

Pause or Restart a Coupon

  1. Go to Coupons.
  2. Click the status switch on the coupon. It takes effect immediately; customers can't apply a switched-off coupon.

Edit a Coupon

  1. Click the ✏️ edit button on the coupon. The Edit Coupon window opens.
  2. Change what you need, e.g. extend the expiry date or raise the usage limit.
  3. Click Update Coupon.

To bring back an expired coupon, edit it and set a later Valid Until / Expiry date (or leave it empty for no expiry).

Delete a Coupon

  1. Click the 🗑️ Delete button on the coupon.
  2. Your browser asks "Are you sure you want to delete coupon '…'?". Click OK.

Orders that already used the coupon keep their discount and history.

Find a Coupon

Use the filter button to show coupons by Status (Active, Deactive, Expired) or Discount Type (Percentage or Flat Amount), then click Apply Filters.

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