How do customers use a coupon at checkout?

What Your Customer Does

1. They add products to the cart on your online store and go to checkout.
2. Under Have a Coupon Code?, they type the code (it changes to capital letters automatically) and tap Apply.
3. If the coupon is valid, the order summary shows Coupon Discount and the new total. If not, they see the reason (see How do coupon limits, minimum order and maximum discount work?).
4. They can tap Remove to take the coupon off, then place the order as usual.

Good to Know

• The coupon box appears only when your store shows prices (Store Settings → Features → Show Product Prices on).
• The coupon code and discount are saved with the order, so you'll see them in the order details and on the invoice.
• "Limit Per Customer" is checked by the customer's phone number.